Payment & shipping

Payment

Amend accepts payment through PayPal services (VISA, MasterCard, American Express).

All prices shown on the website are given in Swedish kronor (SEK), in Euro (EUR), or in US Dollar (USD). VAT is included within the EU. The customer is responsible for any custom costs that may apply. Shipping cost is not included and will vary depending on the country you are ordering from. The shipping costs will be specified in the purchase order, so that the cost is visible before completing the order.

When you place the order, the full order amount including shipping cost will be held on your card. Once the order is confirmed by us, the amount will be charged from your card.

Delivery

A binding purchase agreement is entered as soon as you receive an order confirmation to your e-mail adress of your placed order. Amend will process your order as soon as the transaction has been received.

When the order is received, the factory will begin producing your made to order shoes. The approximate delivery time is around 3-4 weeks.

For our Ready to wear items, the delivery time is approximately 5 days once Amend has received and confirmed your order.

Please note that above mentioned deliveries are provided as guidelines only, not taking in account possible delays. If a package is not collected, we reserve the right to charge you a fee covering the return shipment to us.

Transport

All dispatched items are insured by Amend during the time in transit until it is delivered to you. If an item was received damaged, you must contact us within 7 days of receipt.